How to buy from Suruga-ya from overseas
Suruga-ya is a large secondhand chain covering games, figures, manga, CDs and retro hardware. For older Japanese media it is usually the cheapest source in the country.
Either service works
If you can complete the order yourself, use your free Japanese address and we will forward it. If the shop rejects your card or address, send us the link instead and we will buy it for you.
How our shopping service works · How parcel forwarding works · Fees
What to know before you order from Suruga-ya
- Condition labels decide the price: 新品 (new), 中古 (used), and crucially 箱説なし or ソフトのみ, meaning no box or manual. Check which you are buying.
- Stock is pulled from physical branches, so dispatch commonly takes a week or more. That is normal for this retailer, not a lost order.
- Compare the used and new listings for the same title — the used copy is often dramatically cheaper for the same content.
Worth knowing
Suruga-ya occasionally cancels an order when the item turns out to be missing from branch stock. A refund is issued, but it can take a while to come through.
How it works
- Send the link or place the order. Paste the product URL into your account and we quote the total, including our commission, before anything is bought.
- We receive and check it. Your item arrives at our Osaka warehouse, where we photograph it and record its weight and dimensions. Storage is free for the first 30 days.
- Combine with anything else. Keep shopping at other stores. Everything waiting in your warehouse can go into a single parcel, so you pay international shipping once rather than once per shop.
- We pack and ship. Choose your carrier and we repack to remove wasted space, quote the exact rate, and send it with tracking.
What shipping will cost
Shipping is charged on the packed parcel, not per item, so the cost depends on where it is going and what it weighs. Real rates by weight for each destination:
Buying guides for other Japanese shops
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